INFECTION CONTROL AND SAFETY GUIDE
Keeping our community safe.
We've all been through a lot over the last few years, and our hearts go out to everyone who has been affected. While many things have changed, one thing has remained the same: our commitment to your safety and health.
This COVID-19 Safety Guide highlights changes to your visit experience.
We are strictly following infection control recommendations made by the American Dental Association (ADA), the U.S. Center for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). As they update their guidelines, we'll update our safety practices and reflect those here.
Please contact us with any questions or concerns prior to your visit. Thank you for supporting our local practice—we value your trust and loyalty and look forward to caring for you and your family.
Mai Dental Care Team
A safer visit starts before you come in.
PRE-VISIT HEALTH CHECKS
We'll get in touch to ask some new screening questions that help us understand if you can be seen at this time. If not, we'll ask you to reschedule. You’ll be asked those same questions again when you arrive.
STAGGERED VISIT TIMES
For safety, we ensure minimal appointment overlap. We’ll do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
PLEASE, LIMIT GUESTS
Only parents, guardians, translators or interpreters, and other necessary support people should accompany patients to appointments.
Changes when you arrive at our office.
We'll take your temperature with a contactless thermometer or sterilized temporal artery thermometer. If you have a fever, we’ll ask you to reschedule.
Masks are not mandatory, however they are recommended.
Hand sanitizer is available throughout the office.
It is recommended for everyone to maintain at least six feet of separation as they move through the office when possible.
REMOVING SHARED ITEMS
For the time being, we're limiting items that are difficult to clean and disinfect such as headphones, takeaway bags, brochures, and magazines in the waiting room. If you would like to use headphones during your visit, please bring your own.
A safe and friendly clinical experience—always.
ENHANCED PPE & STAFF PRECAUTIONS
Our staff may use new forms of personal protective equipment (PPE) for their safety, including face shields, & special masks. We’re also monitoring the health of our staff daily.
We’re continuing to maintain our high cleaning and sanitization standards for our equipment and work spaces (including disinfection of dental chairs, clinical areas, and high-touch surfaces, restrooms, and front office).