INFECTION CONTROL AND SAFETY GUIDE

Keeping our community safe.

We've all been through a lot over the last few years, and our hearts go out to everyone who has been affected. While many things have changed, one thing has remained the same: our commitment to your safety and health.

This COVID-19 Safety Guide highlights changes to your visit experience.
We are strictly following infection control recommendations made by the American Dental Association (ADA), the U.S. Center for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). As they update their guidelines, we'll update our safety practices and reflect those here.

Please contact us with any questions or concerns prior to your visit. Thank you for supporting our local practice—we value your trust and loyalty and look forward to caring for you and your family.

Thank you,

Mai Dental Care Team

A safer visit starts before you come in.

PRE-VISIT HEALTH CHECKS

We'll get in touch to ask some new screening questions that help us understand if you can be seen at this time. If not, we'll ask you to reschedule. You’ll be asked those same questions again when you arrive.

STAGGERED VISIT TIMES

For safety, we ensure minimal appointment overlap. We’ll do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

PLEASE, LIMIT GUESTS

Only parents, guardians, translators or interpreters, and other necessary support people should accompany patients to appointments.

Changes when you arrive at our office.

TEMPERATURE CHECKS

We'll take your temperature with a contactless thermometer or sterilized temporal artery thermometer. If you have a fever, we’ll ask you to reschedule.

Face Covering

Masks are not mandatory, however they are recommended.

HAND SANITATION

Hand sanitizer is available throughout the office.

SOCIAL DISTANCING

It is recommended for everyone to maintain at least six feet of separation as they move through the office when possible.

REMOVING SHARED ITEMS

For the time being, we're limiting items that are difficult to clean and disinfect such as headphones, takeaway bags, brochures, and magazines in the waiting room. If you would like to use headphones during your visit, please bring your own.

A safe and friendly clinical experience—always.

ENHANCED PPE & STAFF PRECAUTIONS

Our staff may use new forms of personal protective equipment (PPE) for their safety, including face shields, & special masks. We’re also monitoring the health of our staff daily.

SANITIZATION

We’re continuing to maintain our high cleaning and sanitization standards for our equipment and work spaces (including disinfection of dental chairs, clinical areas, and high-touch surfaces, restrooms, and front office).

We’re here to help.

Have a question or concern about the measures we’re taking to keep you safe? Want to get started with treatment, or schedule your appointment? Please call us at (805) 867-7724, we’re happy to help.